Customer Testimonials for Bill Owens Auto Sales
Sandra Flores - 2015 Toyota Highlander
I had a really awesome experience here at Bill Owens Auto Sales! They were extremely helpful in every aspect, My Husband and I came in wanting to do Buy Here Pay Here due to credit challenges and the staff here went above and beyond and got us approved through a credit rebuilding program with the payment we wanted! They even offered to put Brand New tires on our vehicle and mentioned their service department that’s outstanding due to the warranties they are able to offer! We came in with no car and we’re leaving with a Really NICE 2015 Toyota Highlander!
Whitney Davis - 2012 Hyundai Accent
Absolutely recommend! The staff is wonderful and so friendly! They did everything they could to help me get the vehicle I wanted. I’ve never had so much help and compassion from a dealership. If you want a great experience and a quality vehicle, choose Bill Owens Auto Sales. Thank you! ??
Jason Clark - 2015 Chrysler Town & Country
This is the first time I've ever purchased a vehicle. Tom was patient with the millions of questions my wife and I had about the process. He gave us all our options and explained every detail so we weren't caught by surprise on anything. The process was extremely simple. I've had a harder time switching my phones over to a new provider the last few days than I did getting a new vehicle! Everyone was kind and courteous and awesome.
Conrad Lebel - 2012 Hyundai Accent
I have delt with Tom in the past to purchase several vehicles. The experience overall was a real pleasure. I have known Tom for many years and tell everyone I know, if someone needs a car, Tom is the one to talk to. I consider Tom to be a close friend and we talk to each other all the time. My new purchase was a joy and he exceeded my expectations and made my payments even lower than I expected. Tom is a real credit to his professsion and to Bill Owens Auto Sales.
Kevin Ferrel - 2008 Ford F150
George was very friendly, honest and fair. We are very skeptical of used car dealer lots before arriving here. Bill Owens is not your stereotypical used car lot. They gave us options so we can get into the vehicle of our choice (not theirs). When we needed an extra few days to get our finances in order they held the car for us, off lot, until we got back there a few days later, all on a handshake. They stood by their word the car was off lot and the original deal was honored when we arrived back there. I would recommend them to anyone wanting to get into a reputable used car. It felt like back in the good 'ol days of working with a locally owned business with values, ethics that cared about your experience.
Rudy Casso - 2005 Jeep Cherokee
Thanks George!!! We had a lot of obstacles but they found a way for us to get vehicle we wanted and at the price we needed.
Hillbilly Ford Gal - 2015 Ford F150
Everyone I dealt with was pleasant. No hard sale, no pushing. Treated me with respect. Clean building. Good selection of vehicles. Will revisit next time looking.
Tony Spence - 2006 Ford Explorer
I had previously posted a terrible review regarding this dealership. Boy, was I wrong. I had bought a vehicle previously and was terribly dissatisfied with it. I let myself rant about it on a scathing review about them. That same day, I received 3 phone calls from Daniel Kline and my salesman, Tom. I called them back and they totally blew me away. They took that vehicle back and put me into another one, which was more like I wanted. I was totally unfair in my assessment of them. I formally apologize to them. They didn't have to do this because the contract had been signed for two weeks. If they wanted to, they could have turned their backs on me. But they didn't. They did right by me and I am truly humbled by the experience. Many thanks to Daniel, Tom Gray, Eric, and Jason Fox for who they are, and what they do. They are good people with a sincere concern that their customers are happy with their entire car buying experience. I will buy from them again.
Joe - 2018 "Avon Park and Bill Owens." Bill Owens
I was born in Avon Park and hated to ride the bus home. I walked by Bill Owens every day. And every one there was always so nice. Years later when I bought my first car it was where I went. Just felt right. Fast forward another few years and in a different location my daughter needed a car. Went there again felt like home. Tom Gray got Chelsea the red car she wanted at the price I needed. She loves it. And I haven't had to spend any money on repairs. So I love it. Thank you Bill Owens..And Tom Gray.
duncan80 - 2018 Best experience Acura MDX
MARTINEZ, MARCO ANTONIO - 2015 Dodge Durango
The team at Bill Owens went above and beyond to get us this car I really appreciate it and recommend them to everybody I give this dealership a 10 out of 10 good customer service
RICARDO CRUZ VILLATORO - 2013 Ford F150
Tuve una buena experiencia aquí me ayudaron garrar una troca Ford F-150 4x4 con la ayuda de jorge daniel y eric y su translator Maico yo recomiendo a este dealer si quieren comprar un caro usado y bueno!
Amy Ferguson - 2013 Honda Odessey
These guys were terrific. Went above and beyond! We got a great vehicle and haven’t experienced this kind of customer service anywhere in highlands county. Thank you George and Eric
Kelli Marie - 2009 Hyundai Santa Fe
Went to Bill Owens yesterday with my grandparents to buy a car for me. Hector was amazing! I brought a list of cars I wanted to see but only ended up looking at 2 almost identical 2009 Hyundai Santa Fe’s in great condition! We bought a cherry red one with tan interior. Hector was very helpful throughout the entire process and we walked away with keys in hand and an appointment to get the car serviced as well. Great experience and I will most likely be back next time I want a used car!
Christina Williams - 2005 Kia Sportage
Purchased a 2005 Kia Sorento with 120,000 miles on it! I am so in love with my new (used) car. It's fully loaded with leather heated seats, sunroof and more! Daniel Kline is a wonderful salesman and I have had nothing but a great experience. They even maintained sincere patience with my two wild children throughout the entire buying process. I went back and also purchased a 1997 Mercury Grand Marquis with the same mileage! Both vehicles are running great and I have been 100% satisfied since day one! This will be my go-to for vehicles from here forward! They work with you and will not steer you in the wrong direction! Good, honest and down-to-earth people who were able to help me when no one else could! This was the first dealership I have ever walked into without feeling looked down upon! Thank you Daniel and Staff for helping our family get back on the right track!
Eric Bidlack - 2009 Nissan Murrano
I gave this rating because George the sales associate was full of information and straight forward with saling me the car. He is an awesome guy!
Stephanie `Kerns - 2012 Mazda Mazda 3
I just bought a 2012 madza 3 and I absolutely love it they are very welcoming and they understand your needs for a vehicle if your like me and needed a reliable car you should come to this lot you won’t be disappointed at all . They work magic if it tells you anything my credit was low 400. Thank you guys for your wonderful service I will continue to only return here .
Bill Owens Auto Sales - 2000 Quality Vehicle
At Bill Owens Auto Sales we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible.
Tracy Norby - 2018 Absolutely recommend Came to my work to get my car so they can fix it.
Awesome people to help you especially when you get in a jam. I got a car from Daniel and George had it 3 days my water pump blew they paid for my tow and fixed it out of their pocket. Then it started over heating I called Daniel he asked me to bring it in to the shop but my work schedule didn't allow me so what did he Do? Him and George came to my work to get my car so they can fix it. I'm just now signing papers on my 2nd car with them. I absolutely recommend you go see them. Without them I wouldn't have been able to get my children to and from school and I would have lost my job.....